Ticketmaster Transition FAQ

The transition to Ticketmaster will streamline the ticket-buying process, offering a more seamless experience, particularly for those who prefer purchasing and managing their tickets digitally.

Upon purchasing your tickets through Ticketmaster, they will be delivered directly to your Ticketmaster account. You can access your tickets almost immediately by logging into your account from your mobile device or computer.

No, you will not have to pay more. At CCPA, we are committed to offering the lowest ticket prices while maintaining the highest-quality experience in Southern California.

We will continue to offer very low fees, and in some cases, no fees! Our all-in pricing model will continue to offer full transparency, ensuring that all fees are clearly outlined with no hidden costs.

Yes, paper tickets that you know and love will still be available at the Box Office - free of charge.

Yes, paper tickets can still be mailed to you for a small additional fee.

You can purchase tickets in person at the Box Office. You will have the option to provide contact information or choose to remain anonymous.

A Ticketmaster account is only required if you wish to purchase and store your tickets digitally. If you prefer to buy tickets without creating an account, you can visit our Box Office, where we’ll assist you in securing the best seats without any setup needed.

It’s simple! Just give our Box Office a call at 562-916-8500, and we’ll assist you with transferring the tickets from your account to the recipient's.

Yes, the Box Office will remain open and fully operational, continuing to offer the high-quality service you're accustomed to. You can visit to purchase tickets, pick up a hard copy, or simply stop by to say hello!

Yes, gift certificates are still available and can be redeemed for online purchase. However, existing gift certificates must be redeemed in person at the Box Office.

No problem! You can purchase tickets in person at the Box Office anonymously, without needing to provide any personal information.

However, please keep in mind that if we do not have your contact information, we will be unable to notify you if a show cancels or reschedules.

Ticketmaster accounts are and will remain secure. The recent data breach incident was within an isolated cloud database hosted by a third-party data services provider. Ticketmaster’s comprehensive investigation – alongside leading cybersecurity experts and relevant authorities – has shown that there has been no more unauthorized activity.